{"id":5774,"date":"2024-10-22T10:27:08","date_gmt":"2024-10-22T10:27:08","guid":{"rendered":"https:\/\/otgovorna-igra.com\/a-webinar-with-dr-maris-catania-on-responsible-gaming-brought-together-professionals-from-the-gaming-industry\/"},"modified":"2024-10-22T10:32:20","modified_gmt":"2024-10-22T10:32:20","slug":"a-webinar-with-dr-maris-catania-on-responsible-gaming-brought-together-professionals-from-the-gaming-industry","status":"publish","type":"post","link":"https:\/\/otgovorna-igra.com\/en\/a-webinar-with-dr-maris-catania-on-responsible-gaming-brought-together-professionals-from-the-gaming-industry\/","title":{"rendered":"A Webinar with Dr. Maris Catania on Responsible Gaming brought together professionals from the gaming industry"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5774\" class=\"elementor elementor-5774\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c7e898 tm-column-break-ipad-no tm-col-stretched-none elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c7e898\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3a189a\" data-id=\"e3a189a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59e51d4 elementor-widget elementor-widget-text-editor\" data-id=\"59e51d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.2 - 04-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p align=\"justify\" style=\"margin-bottom: 0.11in\">&nbsp;On November 7th, the Responsible Gaming Foundation hosted a\nsuccessful webinar featuring Dr. Maris Catania, a leading expert in\nresponsible gambling and Senior Safer Gambling Consultant at\nSG:certified. <span lang=\"en-US\">You can watch the recording on our\nYouTube channel: <a href=\"https:\/\/youtu.be\/7AXg3LMPGjE\" target=\"_new\">https:\/\/youtu.be\/7AXg3LMPGjE<\/a>\n<\/span>\n<\/p><p align=\"justify\" style=\"margin-bottom: 0.11in\">With over fourteen\nyears of dedicated experience in safer gambling, Dr. Catania explored\nhow to make Responsible Gambling (RG) a benefit rather than a burden\nfor organizations. Her work at SG:certified focuses on designing and\ndelivering cutting-edge training programs and regulatory solutions to\nempower gambling operators and regulators to meet their responsible\ngambling, compliance, and sustainability goals. The session saw\nparticipation from numerous industry specialists and provided\ninvaluable insights into proactive RG strategies, fostering safer and\nmore positive customer experiences while enhancing business outcomes.<\/p><p align=\"justify\" style=\"margin-bottom: 0.11in\">Dr. Catania\nemphasized the importance of adopting a human-centered approach to\nRG. While operators may recognize signs of gambling problems,\nempowering customers to make informed choices is crucial. Instead of\nabruptly closing accounts, which can lead to hostility, contacting\ncustomers directly can help them self-exclude voluntarily. This\nmethod builds trust between the operator and the customer,\nillustrating how proactive RG strategies improve overall customer\nsatisfaction.<\/p><p align=\"justify\" style=\"margin-bottom: 0.11in\">Dr. Catania\nhighlighted that detecting early signs of problem gambling fosters\nmeaningful relationships with customers. By offering personalized\nadvice and tools such as setting limits, blocking certain products,\nand opting out of promotions, operators can help customers manage\ntheir gambling habits effectively. This creates a stable relationship\nbased on trust, allowing customers to feel more comfortable\ndiscussing their behaviors and seeking help when necessary.<\/p><p align=\"justify\" style=\"margin-bottom: 0.11in\">The presentation\nalso covered academic insights and research implementation in\nresponsible gambling, discussing how understanding problematic play\ncan inform better practices. Key topics included the impact of\ndeposit limits on retention and the significance of voluntary\nself-exclusion as a proxy measure for problem gambling.<\/p><p>\n\n\n\n\n<\/p><p align=\"justify\" style=\"margin-bottom: 0.11in\">The webinar offered\na clear vision of how responsible gambling can be integrated into\nbusiness strategies, turning RG into a competitive advantage.\nSG:certified\u2019s mission aligns with this vision, providing a\ncentralised regulatory platform that supports gambling operators and\nregulators in their sustainability journey. With access to\nassessments, training, and benchmarks, SG:certified empowers\norganisations to achieve their responsible gambling,  ESG, and CSR\ncertification goals effectively. Dr. Catania\u2019s extensive experience\nmade this session a valuable learning experience for all\nprofessionals in the gambling sector. By adopting proactive measures,\ndetecting issues early, and fostering trust-based relationships,\nattendees learned how responsible gambling can elevate the entire\nindustry while benefiting both players and operators.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&nbsp;On November 7th, the Responsible Gaming Foundation hosted a successful webinar featuring Dr. Maris Catania, a leading expert in responsible gambling and Senior Safer Gambling Consultant at SG:certified. You can watch the recording on our YouTube channel: https:\/\/youtu.be\/7AXg3LMPGjE With over fourteen years of dedicated experience in safer gambling, Dr. Catania explored how to make Responsible &hellip; <a href=\"https:\/\/otgovorna-igra.com\/en\/a-webinar-with-dr-maris-catania-on-responsible-gaming-brought-together-professionals-from-the-gaming-industry\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">A Webinar with Dr. Maris Catania on Responsible Gaming brought together professionals from the gaming industry<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":5747,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"42"},"categories":[43,71,55],"tags":[],"_links":{"self":[{"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/posts\/5774"}],"collection":[{"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/comments?post=5774"}],"version-history":[{"count":3,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/posts\/5774\/revisions"}],"predecessor-version":[{"id":5777,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/posts\/5774\/revisions\/5777"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/media\/5747"}],"wp:attachment":[{"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/media?parent=5774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/categories?post=5774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/otgovorna-igra.com\/en\/wp-json\/wp\/v2\/tags?post=5774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}