The Responsible Gaming Foundation conducted another training for gaming professionals yesterday at the Black and White Club in the Grand Hotel Millenium Sofia. More than 50 people from the gambling industry attended the seminar led by experts from the Association for Rehabilitation of addicts “Solidarity” on “First symptoms of gambling addiction in players at risk. Techniques for intervention that lower the likelihood of developing a gambling addiction”. Lecturers were Svetoslav Kirilov, therapeutic director of “Solidarity” and Marina Popova, psychologist and family consultant at NILNAH.
“We think it’s crucial that the employees of casinos and gambling facilities to be well informed and trained on how to recognize the first signs of addiction among their customers. Therefore, we invited the professionals from Solidarity, whose expertise is unquestionable. The case study solutions that were presented throughout the training with the purpose of improving interpersonal skills were considered extremely helpful by the participants” said Milena Tsankarska, Executive Director of the Responsible Gaming Foundation.
During the training, various case studies were examined, through which real situations were “simulated”. The purpose of the real-life case studies was to help the attendees in the room to get a better grasp of the methods for recognizing the first signs of addiction.
“Responsible Gaming Foundation strives to keep up with the latest global trends in the responsible corporate behavior of the entertainment industry and, along with its partners, to provide quality and practically oriented content to industry professionals,” said Milena Tsankarska. “We hope that this workshop has been as valuable as possible for all participants. However, we do not intend to stop here. We have more events planned for the rest of the year!”, she added.
The Responsible Gaming Foundation presented its first training of the year in June, with the topic “Raising awareness and developing the skills of gambling and casino employees towards ensuring safe gaming.”
