Responsible Gaming Foundation reminds that the NRA resumed maintaining the register of the persons vulnerable to gambling

The National Revenue Agency (NRA) has reopened the register of persons vulnerable to gambling. It is already working and anyone who thinks they have a problem can sign in it. The register is not public.

Registrants will not be admitted to gaming facilities or online betting sites. Signing in the register is done by submitting a request on-site at the NRA office or sent to the e-mail address nap@nra.bg, signed with a qualified electronic signature. It specifies a period that cannot be shorter than two years. If the registered person wants to be deleted from the register, he or she has to submit a new request to the National Revenue Agency. This can also be done when the period indicated in the original request has expired, and if such period hasn’t been indicated – it can not be shorter than two years from the date of its entry into it.

Мore information you can find here: https://nra.bg/wps/portal/nra/actualno/blizf-170-dushi-sa-se-vpisali-v-registura-na-uiazvimite-lica

Responsible Gaming Foundation took part in a panel at the Eastern European Conference of the gaming industry

The Responsible Gaming Foundation (RGF) exhibited with its booth at the Balkan Entertainment and Gaming Exhibition BEGE 2022, held on November 23rd and 24th at the Inter Expo Center in Sofia. Its representatives took part in a panel at the accompanying Eastern European Gaming Industry Conference.

The guests and visitors of the trade show had the opportunity to get acquainted with the Foundation’s goals and share ideas on the implementation of future projects and partnerships.

“The Responsible Gaming Initiative was initiated by the Bulgarian Trade Association of Gaming Industry Producers and Organisers (BTAPOII), now the Gaming Industry Association of Bulgaria, in 2008,” said Mrs Rosie McKee, founder of the Responsible Gaming Foundation during the Responsible Gaming panel held on the second day of the Eastern European Gaming Summit (EEGS).

” The subject has been very relevant in the last few years, and we are glad that it has been embedded in the Foundation’s principles for a long time,” she added. Mrs McKee explained that systematically exploring the issue leads to the most appropriate way to address it. Meanwhile, examining the issue’s historical, economic, social and psychological aspects will contribute to the development and implementation of appropriate prevention programs.

“Responsible gambling programs are prevention programs. They are designed for the operators` entire customer base, and the goal is to stop the potential development of problematic behaviour in the first place,” Mrs McKee added. 

The Responsible Gaming panel was moderated by Dan Ilovici, Vice-President of the Romanian Rombet Association. Among the participants were Zoran Puhac, Secretary General of EOGL; Vasko Ilievski, President of Macedonian Sports Betting Association; Tatiana Scepanovic, Secretary General at Montenegro Bet and Adriana Basara, ALPIS (Bosnia and Herzegovina). All participants agreed that the foundation of addiction prevention is public awareness, with a particular focus on the youth.

Over 60 professionals from the gaming industry discussed the subject of “Responsible gaming” during a Master class

“Responsible Gaming” Master class gathered more than 60 professionals from the gaming industry at Grand Hotel Millennium on 21st November in Sofia. The event was also attended by representatives of the National Revenue Agency, and it accompanies the Eastern European Gaming Summit (EEGS), which will take place on 23rd and 24th of November at Inter Expo Center in the Bulgarian capital.

Proven experts of internationally recognized organizations presented the topic thoroughly and with a practical focus. “Currently this subject is highly topical. It is of crucial importance that the synergy between industry, regulator and society is well balanced in order to provide the consumers healthy and regulated environment where all risks are minimized”, explained Rossi McKee, Chairman of the Board of Responsible Gaming Foundation, which is a partner of the Master class.

Honorary lector of the Master class was Pieter Remmers, Member of the EASG Board and the EEGS Advisory Board. Among the panelists was Anton Mihov, Executive Director of Palms Merkur Casino, and member of Responsible Game Foundation. The psychologists Marina Popova, family consultant of NDAGH, and Svetoslav Kirilov, ARAP Solidarnost, conducted workshops and discussed with participants typical cases of problem gamblers in the work of casino and game hall employees.

“On one hand, responsible gaming are good practices for preventing or reducing the harm of betting, and on the other hand, it is the informed choice to be in safe and supportive conditions”, said Pieter Remmers. The CEO of Palms Merkur Casino – Anton Mihov outlined some of the myths related to the industry and commended: “It is all about preventing and controlling the unreasonable gaming, the benefits of these actions are many and they affect the industry, customers, organizer, and society in its entirety. It is important to build mutual loyalty”.

Responsible Gaming Foundation was founded in 2015. The Master class is the third event within 2022, which the Foundation organizes on topics related to responsible gaming and prevention of gambling addiction.

The Eastern European Gaming Summit (EEGS) is held parallel with the Balkan Entertainment & Gaming Exhibition (BEGE) that will take place on 23rd and 24th November at Inter Expo Center, Sofia. EEGS is an initiative of Association of Gaming Industry in Bulgaria (AGIB) and within its framework a special module on responsible gaming will be presented.

The Master class was held with the sponsorship of Palms Bet.

“Thinking Outside the Box: Unconventional Solutions for Battling Online and Gaming Addictions”

Associate Professor Mariana Todorova, PhD

In the age we live in with technology dominating our lives as a presence, the fight against online addiction becomes a pressing concern. While traditional approaches certainly have their merits, there is now a wave of innovative and hitherto unknown measures emerging that promise to more effectively address these modern challenges. They are primarily aimed at the so-called “digital natives”, which are the generations around the new millennium (“millennials”, “X”, “Y”, “Z”). These are innovative methods that will not be so mainstream, but will treat or prevent online addiction by using the same digital technologies, but in a positive way.

One of these future services will be virtual reality therapy. Similar to the use of VR to overcome post-traumatic stress and relieve pain in people with severe or terminal illnesses, the technology can offer fascinating therapeutic methods that are much more successful in counteracting digital addiction. People struggling with this modern disease will enter VR environments where they will face and deal with the root causes of their addiction under the expert guidance of professionals.

Places and breaks for “digital detox. These locations will offer a break from the ever-present screens. They will provide a wide range of outdoor activities, relaxation practices and advice to help participants reconnect with technology, but on the spectrum of healthy use as a tool for work or recreation, without severe consequences.

As a new but rather massively threatening phenomenon, digital addiction will bring a new type of social responsibility in the private and possibly the public sector. These will be technological holidays. Progressive organizations will offer paid vacations during which employees will disconnect from all digital devices. Such downtime, showing the forgotten past, can effectively reduce technology burnout and addiction.

Digital Accountability Partners. What could be behind it? We all get a report from our cell phones about our screen time. Such digital addiction accountability partners may be AI-based applications. These digital “friends” will track the person’s screen time and online activity, such as reminders and suggestions to take breaks and switch to alternative and more beneficial activities.

Public spaces without technology. Designating public spaces, such as parks and libraries, as “technology-free zones” is also a fresh approach, which is already being implemented informally. In the future, more and more such methods will encourage people to turn away from the screen and enjoy social communication and interactions without technology. The concept of Tech-Lite Cafes and Restaurants is becoming more and more popular. These are cafes and restaurants that offer discounts to customers who leave their smartphones in designated lockers while dining. Thus, a full social life beyond technology is encouraged.

Digital art therapy. Through digital art, people will be able to express their emotions, experiences and inner struggles related to digital and gaming addiction.

Games and challenges without screen and digital technologies. Organizing mass analogue games where participants will compete to see who can stay offline the longest will also be a form of returning to pre-digital lifestyles.

“Mutual support” groups, but aided by artificial intelligence. Group psychotherapy for any type of addiction has long been known, but the new forms will be with chatbots that facilitate discussions, provide resources and offer emotional support to people struggling with addiction. In a more distant future, real psychologists will be assisted by AI avatars, providing them with therapeutic training or offering counseling and support to individuals through video calls or virtual reality. They will help remove potential barriers to traditional therapy where addicts are afraid to share about it with real therapists.

Parental controls, again assisted by artificial intelligence, can adapt to the behavior of children or young people, learning when and how to apply or not limit screen time and provide educational content during enforced breaks.

Unconventional measures like these could complement traditional approaches to tackle online and gaming addictions, promoting healthier digital habits and improving overall well-being.

The Responsible Gaming Foundation takes part in the initiative “European Responsible Gaming Week”

The Responsible Gaming Foundation takes part in the initiative of the European Gaming and Betting Association – European Responsible Gaming Week, which starts today and it will continue until 23rd of October.

Within the framework of the initiative, a number of trainings will be held, in which experts from all over the world will participate to share their experience in the gaming sector. Part of the topics to be addressed are: “Online consumer protection: How to promote a safer internet in the EU”, “Monitoring Customer Behaviour: Harnessing Data And Technology To Support Safer Online Gambling”, “Betting integrity and consumer protection”, etc.