Responsible Gaming Foundation supports National Drug, Alcohol and Gambling Helpline

The long-term initiative is launched as a part of the foundation’s participation in the European Safer Gambling Week

Foundation “Responsible Gaming” provides funding to the National Drug, Alcohol and Gambling Helpline. This line is supported by a team of psychologists from the Association for Rehabilitation of Addicted People “Solidarnost”. This funding is one of the initiatives that the Foundation will realize during the European Safer Gambling Week from 17th to 23rd of October, an event organized by the European Gaming Betting Association.

“Supporting the National Drug, Alcohol and Gambling Helpline is of great importance to the foundation because our aim is to be as helpful as possible to the people in need. For maximum efficiency, callers should know that the line is free and anonymous. We believe that with this action we are creating proper conditions for the experts to solve problems in time. We will continue support such initiatives, exchange good practices and address new cases towards the psychologists” said Milena Tsnakarska, executive director of Responsible Gaming Foundation.

The National Drug, Alcohol and Gambling Helpline provides several options for prevention and treatment. At the beginning the specialists carefully examine every specific situation and they pay special attention to the family environment. Assistance is provided for both the people seeking help and their relatives.

The anonymity of any caller is guaranteed unless the person himself requests otherwise. You can contact the experts from the Association for Rehabilitation of Addicted People “Solidarnost” at +359888 99 18 66, free of charge from across the country.

Good practices in responsible gaming

The Responsible Gaming Foundation advices

Gambling is a fun experience and another way of having a good time. However, a certain percentage of people who play can become addicted to gambling and that could cause some problems and to decrease their quality of life.

That’s why all licensed gaming operators invest so much of their time, efforts and money in responsible gaming and in good practices for early prevention and treatment of addiction problems. In fact, this is one of the main priorities of Responsible Gaming Foundation which was founded in 2015.

It is important to say that gambling is not always addictive. Some people which due to official statistics are less than 4% of those who play, has such problem. Responsible Gaming Foundation has a team of professionals who can help to those who are addicted.

What are good practices for responsible gaming?

  • Explain which is a propriate and realistic gambling behavior;
  • Educate gaming facility employees how to recognize the customers with gambling problems and to the customers itself – how gambling works, including information about random number generator;
  • Encourage the gamblers to play safe and to set limits and budget;
  • Inform the customers about all signs for gambling problems;
  • Increase the information about all self-control and self-exclusion tools;
  • Encourage the customers to search for help and support from Responsible Gaming Foundation in case of a problem.

The Responsible Gaming Foundation’s recommendations for good practices to follow:

  • Set up time limit for play and stick to it;
  • Set up money limit and always stick to it;
  • Bet just for fun;
  • Accept loss as a part of the game;
  • Don’t borrow money for gambling;
  • Don’t let the gambling to harm your relationship with family, friends or work;
  • Don’t gamble to give back your losses;
  • Don’t gamble to cope with emotional of physical pain.

The Responsible Gaming Foundation advices:

  • Only gamble with the licensed gambling operators who have all the needed instruments for responsible gaming among which are time or money limits;
  • Control your emotions and know when to stop. When you are stressed or worried you make impulsive decisions. And those is a really bad situation when it comes to gambling;
  • Don’t compromise your judgement – always carefully consider your next step.

Online and land-based gaming operators invest a lot in gambling addiction prevention and such organizations like Responsible Gaming Foundation are doing the best they can to support people with gambling problems by referring them to relevant professionals and programs. For more information go to

About the victory and the way to achieve it

The victory of the favorite team is the most important ting for every football fan. But, sometimes, even the fans don’t share the same opinion about what is more valuable: to win at all costs or to win, but only after a fair and beautiful game. It was the polemics on this issue that provoked Levski’s general sponsor – Palms Bet, to seek an unequivocal answer, which is more important: victory at any cost or honest victory. The answer is found quite easily and logically in the words of Georgi Asparuhov – the legend of the blue club. One of Gundy’s most popular quotes states that every athlete and person should follow a simple maxim: ” Allways fight for a beautiful, fair victory.”

The fair victory, both in sports and in life, is much more difficult to achieve than a victory for which you use illegal means. But the destiny has shown many times that victory at any price can lead to unpleasant consequences. That’s why remind that the fair play is responsible play.

The fair victory, both in sports and in life, is much more difficult to achieve than a victory for which you use illegal means. But the destiny has shown many times that victory at any price can lead to unpleasant consequences. That’s why remind that the fair play is responsible play.

As one of the biggest online gaming and sports betting platforms in Bulgaria, Palms Bet knows that many people find pleasure, entertainment and escape from the boring everyday life in the fun, attarctive and completely safe game. The game is the part of life and provide the entertainment and fun that everybody needs. It’s enough to be played the right way. That’s why the company start the initiative Responsible Gamiing, which purpose is to remind thet the play is fun and to help avoid any risks associated with it. The campaign should help to create a culture of safe and responsible gaming in Bulgaria, to raise standards in the sector and to stimulate changes in the industry.

The beautiful and honest victory that Georgi Asparuhov speaks of is a sentence that extends far beyond the football stadium. This is an axiom for the way of life, to get pleasure from the game, but without forgetting that winning does not have to be at any cost and that it is the responsible game that truly brings fun and entertainment.

In the video below you can see shots how the drone with Gundy’s quote soared high above the Georgiy Asparukhov Stadium shortly before the start of the May 22 match between Levski and Ludogorets and how the fans reacted to this message.

“Sesame” is the new partner of the Responsible Gaming Foundation

„Сезам“ е новият партньор на фондация „Отговорна игра“. 

„Сезам“ е верига игрални зали с над 20-годишна история. В 20-те си зали, разположени в 12 града в България, както и чрез онлайн казиното си, веригата предлага на потребителите различни игри и забавления, обединени от обща цел: да се залага разумно. Новоустановеното партньорство между „Сезам“ и фондация „Отговорна игра“ е доказателство за сериозното отношение на оператора към темата и грижата към клиента. С дарението си новият ни партньор ще допринесе за развитието на нашите обучения и инициативи по информиране и популяризиране на играта в нормални граници под мотото „Играя отговорно“. Инициативите по превенция и подкрепа към играчи в риск, с които фондацията е ангажирана, са вече част от корпоративната социална отговорност на компанията.

 Благодарим на „Сезам“ за отговорното отношение! Вярваме, че партньорството ни ще бъде успешно и ползотворно!“