EGBA announces the dates for this year’s European Safer Gambling Week

The European Gaming and Betting Association (EGBA) has announced the dates for this year’s European Safer Gambling Week, which will take place from 18 to 24 November 2024.

European Safer Gambling Week is an annual awareness-raising event on safe gambling in Europe. Organised by the EGBA, the initiative serves as a platform to promote discussions on player protection between operators, regulators, organisations that support problem players and experts on the matter.

This year will be the fourth edition of the initiative, which will be accompanied by a social media campaign and a number of seminars. They will aim to raise awareness about safe gambling, and discuss the best practices and the latest scientific research.

“The initiative is an important part of EGBA’s commitment to raise awareness of safe gambling and promote a strong culture of player protection in Europe. This year, we aim to reach even more Europeans with safer gambling tips and messages and bring together a diverse range of stakeholders for a week full of meaningful discussions about the future of player protection,” said Maarten Hayer, Secretary General of EGBA.

More information about the initiative can be found here.

Interdependence between the use of harmful substances and behavioral addictions

Addiction is a multifaceted phenomenon that encompasses both substance addictions (alcohol, drugs, cigarettes) and behavioral addictions (online and gaming). Understanding the interrelationships between these different forms of addiction is critical to developing effective prevention and treatment strategies. Overcoming substance addictions will greatly reduce the risk of online and gaming addictions and leave the enjoyment of moderate gaming.

Common underlying mechanisms:

Neurobiological pathways:

Dopamine reward system. Both substance use and behavioral addictions involve the brain’s dopamine reward system. Activities such as alcohol consumption, drug use, smoking, online time, and gaming trigger the release of dopamine, creating a feeling of pleasure that can lead to addictive behavior.

Genetic predisposition. Genetic factors can predispose individuals to both substance and behavioral addictions. Variations in genes related to neurotransmitter systems, such as those affecting dopamine and serotonin, can increase susceptibility to multiple forms of addiction.

Psychological factors:

Coping Mechanisms. Individuals often turn to substances or addictive behaviors as coping mechanisms for stress, anxiety, depression, or trauma. The temporary relief provided by these activities can reinforce their use and lead to addictions of a different nature. Impulsivity and obsessiveness. High levels of impulsivity and compulsivity are common traits in individuals with addictions. These traits can drive the pursuit of immediate rewards, whether through substance use or gaming.

Influence of environment:

Peer pressure and social networks. Social environments that normalize or stimulate substance use can also encourage online or gaming addiction. Peer pressure and social acceptance play a significant role in initiating and maintaining these behaviors.

Concomitant factors:

Mental health disorders:

Dual diagnosis. Many people with substance use disorders also suffer from behavioral addictions, and vice versa. Conditions such as depression, anxiety, and attention deficit hyperactivity disorder are common in people with multiple addictions, complicating treatment and recovery.

Self-healing hypothesis. People with untreated mental disorders may use substances or engage in addictive behaviors to self-medicate, leading to a cycle of addiction and deteriorating mental health.

Socio-economic status:

Economic stress. Financial difficulties can drive people to use substances and games as escape mechanisms or perceived solutions to their problems. Economic stress is both a cause and effect of addiction.

Education and employment: Lower levels of education and unstable employment are associated with higher rates of addiction. Conversely, addiction can lead to job loss and educational failure, perpetuating a cycle of socioeconomic disadvantage.

Examples

Alcohol use, for example, can lower inhibitions and impair judgment, increasing the likelihood of risky gambling behavior.

Stimulant use can temporarily and falsely improve focus and prolong gaming sessions, creating a symbiotic relationship between drug use and gaming addiction. The temporary cognitive enhancement provided by stimulants can lead to increased online engagement, which further reinforces addictive behavior.

The ritual combination of smoking and online gaming may become a coping mechanism for work-related stress, leading to increased dependence on both activities.

Smoking and online gaming can be intertwined through associative learning, where the act of smoking becomes a stimulus for gaming and vice versa. This interdependence highlights the role of environmental cues and routine behavior in maintaining addiction.

Conclusion

The interrelationships between substance use and behavioral addictions are complex and multifaceted, involving neurobiological, psychological, and environmental factors. Addressing these interrelated forms of addiction requires holistic approaches that take into account common underlying mechanisms and co-factors. Effective prevention and treatment strategies must include mental health support, socioeconomic stability, and tailored interventions to break the cycle of addiction and promote recovery. By understanding and addressing these interrelationships, we can better support people struggling with multiple forms of addiction.

Ethical considerations: gambling marketing between legal standards and financial interests

Introduction:

In recent years, the gambling industry has faced increasing scrutiny of its marketing practices, particularly regarding the balance between legal and ethical standards and the pursuit of financial gain. While marketing is essential to increasing revenue and attracting customers, it also raises important questions about responsible gaming and the potential risks associated with excessive or problem gaming behavior. This article highlights the complex interaction between legal and ethical considerations, financial interests and responsible gambling initiatives in the marketing of gambling businesses.

Legal and ethical standards:

Marketing in the gambling business is subject to countless legal regulations and ethical standards designed to protect consumers and promote responsible gambling practices. These regulations vary widely from jurisdiction to jurisdiction and may include restrictions on advertising content and message targeting, as well as requirements for responsible gambling initiatives and player protection measures. Compliance with these standards is essential to maintain compliance with regulatory requirements and ethical principles related to consumer protection and harm minimization.

Responsible Gambling:

Against the background of the difficult balance between legal and ethical standards and financial interests, responsible gambling initiatives play a crucial role in promoting a safer and more sustainable gambling environment. These initiatives encompass a range of strategies aimed at preventing gambling addiction problems, supporting responsible gambling behavior and providing assistance to those affected by addiction-related harm. Key components may include education and awareness campaigns, self-exclusion programs, responsible gambling tools, and support services for individuals seeking help with addiction-related problems. By integrating the principles of responsible gambling into their marketing efforts, gambling operators can demonstrate a commitment to consumer welfare and contribute to the wider goal of reducing gambling-related harm.

Balancing with ethical standards:

Balancing legal requirements, ethical considerations and financial interests is a huge challenge for the gambling industry. Achieving the right balance requires careful attention to regulatory compliance, ethical decision-making and corporate social responsibility. Gambling operators need to adopt a holistic approach to marketing that prioritizes transparency, integrity and accountability while providing added value to customers and driving business growth. By aligning their marketing strategies with responsible gambling objectives, operators can foster trust, loyalty and long-term sustainability in the market.

Conclusion:

In the complex picture of gambling marketing, navigating the intersection of legal and ethical standards with financial interests requires a nuanced and multifaceted approach. By embracing the principles of responsible gambling and integrating them into their marketing strategies, gambling operators can maintain ethical standards, comply with regulatory requirements and promote positive consumer outcomes. The pursuit of financial gain must be balanced with a commitment to social responsibility and the well-being of individuals and communities affected by gambling risks.

How to improve player experience?

On April 25, 2024, a webinar was held as part of the “On Focus: Responsible Gaming” initiative, focusing on improving user experience. The speaker, Simon Vincze, Head of Sustainable and Safe Gambling at Casino Guru, shared insights from over 12,000 reports to online casinos. Using a representative sample from practice, he discussed strategies for minimizing signals of irregularities. Simon Vincze emphasized the importance of responsible gaming policies and the availability of self-exclusion and self-restriction options, highlighting their benefits for both players and operators.

A recording of the webinar is available on the YouTube channel of the Responsible Gaming Foundation: https://youtu.be/gYa5F17qviU?si=FGTKzzH3xVPppT8B

 

Harnessing AI to Prevent Gambling Addiction: Innovative Solutions for Responsible Gaming

Introduction:
In recent years, the gambling industry has seen growth, fueled by advances in technology and the proliferation of online gambling platforms. However, there is always the risk of gambling addiction and its negative effects on people and society. In response to these challenges, the use of artificial intelligence (AI) has emerged as a powerful tool to prevent possible gambling addictions and promote responsible gaming practices. In this article, we will show the different ways in which AI is being used to tackle gambling addiction and improve player protection measures.

Early Detection and Intervention:
One of the key advantages of AI is its ability to analyze vast amounts of data and identify patterns and trends that may indicate problematic gambling behavior. AI-powered algorithms can monitor player activity in real-time, flagging unusual or concerning patterns such as excessive wagering, frequent losses, or changes in betting behavior. By detecting these warning signs early, AI systems can prompt timely intervention measures, such as sending personalized messages or alerts to players, offering support resources, or temporarily suspending gambling activities until further assessment is conducted.

Personalized Risk Assessment:
AI algorithms can perform personalized risk assessments for individual players based on their demographic information, gambling history and behavioral data. By analyzing factors such as frequency of play, preferred game types and spending patterns, AI systems can determine each player’s level of risk for addiction. This information enables gambling operators to tailor their responsible gaming initiatives and interventions to the specific needs and vulnerabilities of each player, offering targeted support and resources to those at higher risk of addiction.

Behavioral Analysis and Predictive Modeling:
AI-powered behavioral analysis techniques enable gambling operators to gain deeper insights into player behavior and motivations, allowing them to better understand the factors that contribute to gambling addiction. By analyzing data from multiple sources, including player interactions, transaction histories, and social media activity, AI systems can create predictive models that anticipate future gambling behaviors and outcomes. This predictive modeling can help identify high-risk individuals and situations in advance, enabling proactive interventions and harm minimization strategies.

Customized Player Controls:
AI-driven player management tools empower players to take control of their gambling activities and set personalized limits and restrictions that align with their individual preferences and financial circumstances. These tools may include features such as deposit limits, wagering limits, session duration limits, and self-exclusion options. AI algorithms can dynamically adjust these limits in response to changes in player behavior, ensuring that players remain within their chosen boundaries and providing additional support and guidance when needed.

Responsible Gaming Support Services:
AI-powered chatbots and virtual assistants serve as valuable resources for players seeking information, assistance, or support related to responsible gaming. These virtual agents are available 24/7 to answer questions, provide guidance on setting limits and managing gambling habits, and offer referrals to counseling services and support groups. By leveraging natural language processing and machine learning capabilities, AI chatbots can engage with players in natural and empathetic conversations, fostering trust and rapport while delivering personalized support tailored to each player’s needs.

Conclusion:
As the gambling industry continues to evolve, the integration of AI technologies holds immense promise for preventing gambling addiction and promoting responsible gaming practices. By harnessing the power of AI for early detection, personalized risk assessment, behavioral analysis, player controls, and support services, gambling operators can create safer and more inclusive gaming environments that prioritize player well-being and minimize the risks associated with gambling dependencies. Through collaborative efforts between industry stakeholders, regulators, and AI developers, we can harness the transformative potential of AI to build a more sustainable and socially responsible gambling ecosystem for the future.