In 2024, the Responsible Gaming Foundation (RGF) continued to play a key role in promoting responsible gambling behaviour in Bulgaria. The foundation organized educational initiatives, webinars, and events at both national and international levels.
This year, RGF advanced its “On Focus: Responsible Gaming” initiative, which included a series of educational webinars aimed at both the general public and professionals in the gaming industry. These initiatives highlighted the importance of responsible gambling policies and best practices in the sector.
The foundation was actively involved in the European Safer Gambling Week (ESGW24). Among its initiatives was a webinar titled “Youth and Gambling: Approaches to Support and Prevention”. Held on November 19, the event emphasized raising awareness among young people about gambling risks and provided tools to encourage responsible behaviour. The RGF webinar was featured in the official agenda of the European Gambling and Betting Association (EGBA), offering a platform for professionals and organizations to share best practices.
In 2024, Rossi McKee, the founder and chairperson of RGF, participated in a panel discussion at the international forum SiGMA East Europe in Budapest. She discussed new regulatory developments in Bulgaria that emphasize responsible gaming and consumer protection. McKee stressed the importance of operators integrating responsible gaming practices into their business models, which not only align with regulations but also foster player loyalty.
For the second consecutive year, the Case Study Challenge was held among operators in Bulgaria. This initiative focused on technological solutions for preventing gambling addiction, featuring leading companies such as Palms Bet, Alphawin, and Topwin. The participants’ projects were evaluated by an international jury, which recognized the best practices.
RGF also partnered with EEGS – Masterclass 2024, focusing on the prevention of gambling addiction among employees. The event brought together managers, specialists, and leaders from leading companies to discuss best practices, strategies, and solutions for creating a healthier workplace culture. Speakers Anelia Miteva, Pavel Pavlov, and Robert Mabbett provided valuable guidance on early risk detection and effective employee support.
At the end of the year, the prestigious BEGE Awards 2024 highlighted the importance of responsible behaviour in the gaming industry and supported the Responsible Gaming Foundation by placing special emphasis on social responsibility.
In 2025, the Responsible Gaming Foundation will continue to advocate for responsible practices in the gaming industry by supporting educational initiatives to prevent gambling addiction. The foundation will maintain collaboration with operators, regulators, and other organizations to create a safe and sustainable gaming environment, with a focus on player protection and social responsibility throughout the sector.