Responsible Gaming Foundation Continues to Support the Addiction Helpline

Responsible Gaming Foundation continues to support the unique helpline for prevention and assistance of addicts, which is free of charge for them. The National Drugs, Alcohol and Gambling Helpline is maintained by psychologists and experts from the Association for Rehabilitation of Addictions “Solidarnost”, with which the Foundation is partnering.

“I am happy to announce that in 2024 we will continue to support the national helpline. We have seen good results since we started funding it and many people have received help from specialists”, said Milena Tsankarska, Executive Director of the Responsible Gaming Foundation.

The national helpline provides opportunities for prevention and support, with experts assessing each specific situation individually and paying special attention to the family environment and relatives, who are also provided with the necessary assistance in resolving various issues.

The consultation is completely free, and calls are anonymous, unless the caller himself wants to introduce himself. You should contact the specialists from “Solidarnost” by phone +359 888 99 18 66.

Responsible Gaming Foundation successful participation in BEGE 2023 has ended

During this year’s edition of the Balkan Gaming Expo BEGE 2023, the Responsible Gaming Foundation presented its initiative “In Focus: Responsible Gaming”, strengthened partnerships and organized an event where licensed operators and organizers of gambling presented their successful campaigns and policies for prevention of unreasonable gaming behavior in the form of Case Studies.

The topic of responsible gaming was largely discussed during the Eastern European Gaming Summit EEGS, during which experts such as Peter Remers, Dan Iliovici, Zoran Puhach and Rossi McKee, co-founder of the Responsible Gaming Foundation, commented on the latest innovations, methods and ways to deal with irresponsible gaming behavior.

During the last two BEGE exhibitions, the Responsible Gaming Foundation and the Association of Gaming Industry in Bulgaria (AGIB) participated with a common stand. The two organizations are long-term partners and over the years have jointly implemented a number of initiatives, including trainings and seminars promoting responsible gaming behavior. Their latest initiative is “On Focus: Responsible Gaming” and started in October 2023. Its purpose is to promote the policies of reasonable behavior when using the products of the gaming industry; to work towards increasing the culture of consumers in terms of responsible behavior in play and the level of understanding of responsible gaming. The initiative will unfold in 2024, when more seminars, webinars and conferences on responsible gaming will take place.

AGIB and the Responsible Gaming Foundation with a common stand at BEGE 2023


The Association of the Gaming Industry in Bulgaria (AGIB) and the Responsible Gaming Foundation (RGF) will participate together in this year’s edition of the Balkan Entertainment and Gaming Expo – BEGE 2023. The common stand of both organizations will be located in hall 3 and can be found under number 3.18.
The Association and the Foundation are long-standing partners and have jointly implemented a number of initiatives, including joint trainings and seminars promoting responsible gaming behavior. The last joint initiative of the Association of the Gaming Industry in Bulgaria and the Foundation – “Responsible Gaming: on focus”, started in October 2023. The aim of the initiative is to promote the policies of reasonable behavior when using the products of the gaming industry; to work towards increasing the culture of users regarding responsible gaming behavior and the level of understanding of responsible gaming.
BEGE 2023 will be held on November 22 and 23 at the Inter Expo Center in Sofia. The exhibition annually gathers various representatives from both the gaming and entertainment industry, as well as non-governmental organizations, operators, regulators, producers and providers of gaming content. The event is accompanied by the EEGS conference, which includes a Master Class and an Affiliate Conference.
See what the principles of responsible gaming are.

Responsible Gaming Foundation took participation in European Safer Gambling Week of The European Gaming and Betting Association (EGBA)

Responsible Gaming Foundation took part in the European Safer Gambling Week organized by The European Gaming and Betting Association (EGBA). This participation underscores Responsible Gaming Foundation’s commitment to promoting responsible gambling practices and ensuring a safe and enjoyable gaming environment for players in Bulgaria and across Europe.

The objective of the event is to raise awareness about responsible gaming. Experts from all over the world will gather to share their experience and to discuss the latest developments in safer gaming regulations and research. Part of the topics to be addressed were Markers of Harm: Trustworthy Tools to Minimise Gambling Related Harm; Safer Gambling Interactions: How to Measure Success? and more.

Responsible Gaming Foundation’s involvement in the European Safer Gambling Week aligns with its ongoing efforts to promote responsible gambling within the gaming industry. By participating in this initiative, Responsible Gaming Foundation aims to raise awareness about the importance of responsible gaming practices, including measures to prevent problem gambling and support individuals who may be at risk.

More information: Home Page – EGBA

On focus: Responsible Gaming

The initiative “On Focus: Responsible Gaming” is launching in Bulgaria this October.

During the initiative, a number of events aimed at raising awareness of problem gambling behavior will be held, including seminars, webinars, meetings with psychologists and experts.
The aim is to promote the policies of reasonable behavior when using the products of the gaming industry; to work towards increasing the culture of users regarding responsible gaming behavior and the level of understanding of responsible gaming.

Speakers from the most authoritative international organizations will take part in the initiative, which for years have been involved in the creation of responsible gaming policies and practices, setting the main trends followed by the industry on a global scale.

The organizations are GameCare, EPIC Risk Management, Ygam, University of Gibraltar.

Each operator can include their representatives in the webinars, as well as attend the events, while promoting on their channels the specially created messages of the initiative, which will be provided to them by the Foundation.

The first webinar will be on October 5th at 1 p.m. on the topic “Fostering a responsible culture in consumers and society”. The speaker is Matt Burgiss from the largest non-governmental organization for responsible gaming – GamCare.

A responsible and united industry will guarantee a good perspective for sustainable development of the sector. When all representatives of the industry promote reasonable behavior together, the resonance in society will be strong enough and will lead to a gradual and effective change of attitudes towards the industry.